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Strata Enterprise
Profitable Customer Relationships Through Decision Analysis
Contact Strata Enterprise customer support
Strata® Enterprise is a multi-faceted, one-stop, enterprise-wide business rules engine that allows you to analyze customer behavior patterns and take important actions across the customer relationship life cycle, in order to build more profitable customer relationships. With Strata, you can:
- Create customer segments and define treatment strategies
- Execute strategies at each customer touch point
- Experiment with multiple strategies for each segment
- Measure the effectiveness of each customer strategy
Organizational benefits include increased sales by offering the right services and products to the right customers; and reduced operational expenses via targeted marketing and risk-based collections. Strata Enterprise supports many applications and business functions, including:
- Churn management
- Account management
- Customer service
- Marketing
- Acquisition and provisioning
- Consumption/Toll Limit Management
- Collections and recovery
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